Privacy Policy

1. What information do we collect?

In short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website, or otherwise when you contact us.

The personal information we collect depends on the context of your interactions with us and the Website, the choices you make, and the products and features you use. It can include:

• Name and contact data. First and last name, email address, postal address, phone number, and other similar contact data.
• Credentials. Passwords, password hints, and similar security information used for authentication and account access.
• Payment data. Data necessary to process your payment if you make purchases, such as your payment instrument number and the associated security code. All payment data is stored by our payment processor - please review its privacy policy and contact it directly with any questions.
• All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes.

Some information - such as IP address and/or browser and device characteristics - is collected automatically when you visit our Website. This information does not reveal your specific identity but may include device and usage information such as IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Website. It is primarily needed to maintain the security and operation of our Website and for internal analytics and reporting.

2. How do we use your information?

In short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use the information we collect or receive:

• To facilitate account creation and logon. If you choose to link your account with a third-party account (such as Google or Facebook), we use the information you allow us to collect from those third parties to facilitate the process for the performance of the contract.
• To send marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send us for marketing purposes, in line with your preferences. You can opt out at any time.
• To send administrative information. Product, service, and new feature information, and updates to our terms, conditions, and policies.
• To fulfill and manage your orders, payments, returns, and exchanges made through the Website.
• To request feedback and to contact you about your use of our Website.
• To protect our Website, including fraud monitoring and prevention.
• To enable user-to-user communications with each user's consent.
• To enforce our terms, conditions, and policies.
• To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
• For other business purposes such as data analysis, identifying usage trends, evaluating the effectiveness of campaigns, and improving our Website, products, services, and marketing. We may use and store this information in aggregated and anonymized form.

3. Will your information be shared with anyone?

In short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your data that we hold based on the following legal basis:

• Consent: when you have given us specific consent to use your personal information for a specific purpose.
• Legitimate interests: when it is reasonably necessary to achieve our legitimate business interests.
• Performance of a contract: when we have entered into a contract with you and processing is needed to fulfill it.
• Legal obligations: when required by law, governmental request, judicial proceeding, court order, or legal process.
• Vital interests: when necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, threats to safety, illegal activities, or as evidence in litigation.
• Business transfers: in connection with any merger, sale of company assets, financing, or acquisition.

We may share your information with third-party service providers that help us deliver our Services - including website hosting, data analysis, payment processing, order fulfillment, information technology and related infrastructure, customer service, email delivery, and auditing. These providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We may also share your information with third-party marketing partners for marketing purposes, subject to your prior consent, and may share aggregated and/or anonymized data with others for their own uses.

4. Do we use cookies and other tracking technologies?

In short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

5. Is your information transferred internationally?

In short: We may transfer, store, and process your information in countries other than your own.

Our servers are located in the United States. If you are accessing our Website from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information, in the United States and other countries.

If you are a resident of the European Economic Area, these countries may not have data protection laws as comprehensive as those in your country. We will, however, take all necessary measures to protect your personal information in accordance with this privacy policy and applicable law.

6. How long do we keep your information?

In short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this policy will require us to keep your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or - if this is not possible (for example, because your personal information has been stored in backup archives) - we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. How do we keep your information safe?

In short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we are unable to guarantee absolute security. We will notify you and any applicable regulator of a suspected data breach where we are legally required to do so.

8. Do we collect information from minors?

In short: We do not knowingly collect data from, or market to, children under 18 years of age.

We do not knowingly solicit data from or market to children under 18. By using the Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to the minor's use of the Website. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under 18, please contact us at contact@capeannenterprises.com.

9. What are your privacy rights?

In short: You may review, change, or terminate your account at any time.

If you are a resident of the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details at ec.europa.eu.

If you are a resident of Switzerland, the contact details for the data protection authorities are available at edoeb.admin.ch.

If you have questions or comments about your privacy rights, you may email us at contact@capeannenterprises.com.

Account information

If you would at any time like to review or change the information in your account or terminate your account, you can:

• Log into your account settings and update your user account.
• Contact us at contact@capeannenterprises.com.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.

Opting out of email marketing

You can unsubscribe from our marketing email list at any time by clicking the unsubscribe link in the emails we send, or by contacting us using the details above. You will then be removed from the marketing list - however, we may still need to contact you with service-related messages that are necessary for the administration and use of your account.

10. Controls for do-not-track features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy policy.

11. Do we make updates to this policy?

In short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible. If we make material changes, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

12. How can you contact us about this policy?

If you have questions or comments about this policy, you may email us at contact@capeannenterprises.com.